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SBI Fastag Blocked or Blacklisted
SBI Fastag: how to revive Blacklisted or blocked sbi fastag, register, reload, unblock, activate
Suppose you find your FASTag wallet is really out of funds while going through any Highway Toll plaza, and still you use the FASTag lane for crossing the toll gate. In that case, you will be making a great mistake as your FASTag wallet will generally be blacklisted for 48 hours for not having money in the wallet.
Your FASTag account will only be reactivated by the involvement of NHAI technical support if you are actually traveling. You can also call the NHAI customer helpline number by yourself by dialing 1033 to reactivate the FASTag wallet.
Generally, when an individual purchases a FASTag, Rs 200 is taken as a security deposit on the card, which can be used during emergencies. If in the event that you have emptied your main FASTag wallet profile, the amount can be deducted from the security deposit. Once again, when you top up your budget, to begin with, the amount of money will be added as a security deposit payment that you have used, and the rest of the money will be transferred to your main FASTag wallet.
Table of Contents
How to activate SBI Fastag Blacklisted or Blocked SBI FASTag?
To re-activate the blacklisted State Bank of India Fastag, call 1800-110-018 and report the problem and you can easily send an email to helpdesk.fastag@sbi.co.in and be sure to copy the mail to team.sbietc@sbi.co.in in the area.
Also, the SBI Fastag blacklisted customer can dial 1033 for the issues listed below.
- If your blacklisted Fastag stopped at the Toll Plaza.
- Plaza does not approve of Fastag
- Toll Plaza cannot verify the label
- Monthly pass issuance is not supported by the Toll Plaza
- Any other problem for Fastag
- SBI FASTAG
SBI FASTag is actually a Radio Frequency Identification (RFID) innovation device for making Toll plaza payments settlements directly from the prepaid wallet or savings bank account connected to it. The Tag shall be purchased from the tag provider banks, and it is actually linked to the prepaid profile; after that, to make it operational, you need to recharge online or top-up Tag balance as per your requirements.
SBI FASTag brings you convenience and simplicity during the course of transportation through the Toll booths while saving your time, energy, and cash. SBI FASTag is currently functional in more than 346 cost locations along National Highways.
First of all, let us find Why SBI Fastag is necessary and what are the benefits of SBI Fastag.
Why you should use SBI Fastag, here are the benefits?
Cashback:
From time to time, for Toll plaza transactions, there are many cashback offers on Fastag from different banks as well as State bank of India for its customers
Auto debit:
A particular amount of automatic debit with SBI FASTag is a much faster option to transit through the Toll plazas and save time.
Top up or Recharge online:
Use your credit card or debit card or even online banking or IMPS or wallet etc. to recharge or top up your Fastag online.
Transaction History:
The advantage of checking the transaction history from the State Bank of India account statement. You may see past debit or credit transactions for purchases of Fastag.
SMS Alerts:
You will definitely get immediate message alerts on your mobile phone number when our car crosses the toll plazas/booths, including low-balance alerts.
Exactly how to get the SBI Fastag -The online application process
How to register SBI Fastag Online?
Step 1:
The best way is to first contact consumer care at 1800 11 0018 and the customer service executives will tell you the nearby POS location to register with Fastag. (In this way you will save your time)
Or Visit this link https://fastag.onlinesbi.com/PoSAgentLocations and browse the SBI POS location and find the local location to register the Tag.
Step 2:
How to update kyc for sbi fastag: Please carry the required Fastag SBI kyc documents and also the original RC card and other car papers for verification purposes.
Step 3:
Complete the application to register the SBI FASTag account and provide the supporting documents (mostly the RC Copy). The executive in the POS area will place the FASTag on your car’s windshield.
Step 4:
You will get an SMS with details like username and password and log in using these details to manage user profile in SBI Fastag or click here https://fastag.onlinesbi.com/Home to log in SBI Fastag.
Fastag Charges at SBI
Find the following checklist of fees and charges related to the SBI FASTag
Fastag issuance charges:
SBI charges Rs. 100 for all vehicles and also includes all applicable tax in it.
Other Fees:
State Bank of India charges a minimum security deposit amount for all vehicles.
Security Deposit Charges SBI FASTag
Please note: this security deposit amount is actually refundable upon cancellation of the RFID Fastag and also maintain a minimum balance as shown below:
| Vehicle Types | Class of Vehicle | Security Deposit Amount (Rs.) | Minimum Balance (Rs.) |
| Car / Jeep / Van/ Tata Ace and similar mini light commercial vehicle | 4 | 200 | 100 |
| Light Commercial Vehicle | 5 | 300 | 140 |
| Three Axle Commercial Vehicles | 6 | 400 | 300 |
| Bus/Truck | 7 | 400 | 300 |
| 4 to 6 axle | 12 | 400 | 300 |
| 7 or More Axle | 15 | 400 | 300 |
| Heavy Construction Machinery (HCM)/Earth Moving Equipment (EME) | 16 | 400 | 300 |
KYC for sbi fastag DOCUMENTS
Because the SBI FASTag is connected to a prepaid or savings account, the bank requires Know Your Customer (KYC) documentation when applying for the FASTag.
You must also provide your car registration certificate (RC) and the application form in addition to the KYC papers.
Increase LIMIT in SBI Fastag
The following two categories are available for opening an SBI FASTag account:
| Limited KYC FASTag Account Holder | Full KYC FASTag Account Holder |
|---|---|
| Prepaid Account Balance: Maximum balance Rs.10,000. Reload is limited to a maximum amount of Rs.10,000. | Prepaid Account Balance: Maximum balance Rs.1 lakh. No limit to reload. |
| Documents Required: MinimumSBI KYC information (ID and Address Proof, RC copy and your photograph.) | Documents Required: Full detailed SBI KYC information (ID and Address Proof, RC copy and your photograph. |
SBI FASTAG ONLINE RECHARGING.
Below are six easy steps to Recharge your SBI FASTag prepaid account.
1. First, Go to the SBI FASTag website.
2. Login with your secure username and password provided
3. Select the Tag Recharge button on the top of page.
4. When the web page is redirected, enter the amount to recharge and click on PAY NOW.
5. Choose the Payment Method, and a pop-up window will also appear with the break-up charges. Now click on PAY NOW.
6. When the recharge is complete, you will instantly receive a notification (SMS) on your registered mobile phone number with the recharge information.
Charging methods using SBI Fastag
You can easily recharge ore top up your SBI Fastag prepaid profile using.
- Netbanking.
- Credit debit card.
- IMPS,.
- UPI applications such as BHIM, Paytm, Google Pay e.t.c.
- Payment Wallets
SBI FASTag toll-free number (sbi fastag helpline)
You can call the SBI FASTag customer representative if you face some of the concerns associated with SBI FASTag. Sbi Fastag toll-free number: 1800 11 0018.
- If you are not allowed to transit for blacklisted Fastag, although your Tag has certainly not been Blacklisted.
- Toll Booth is not accepting your FASTag.
- Stopped at the booth for a blacklisted tag however the Tag is not blacklisted.
- Your SBI FASTag is certainly not understandable in the Toll plaza.
- Your Toll Booth is refuting the issuance of a monthly pass for FASTag.
Fastag Complaints:
MORTH / NHAI / IHMCL Helpline is 1033; this fastag helpline will quickly address the FASTAG issues in Toll Plaza. The Fastag customer can give a call at 1033 for the concerns listed below.
- If your Fastag is blacklisted and stopped at the booth.
- Declining Fastags at toll Plaza.
- Toll Plaza cannot scan the Tag.
- Toll Plaza is certainly not helping the successful publication of monthly passes.
- Some other problems for Fastag.
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Frequently Asked Questions (FAQ) about SBI Fastag.
Is there some kind of Validity Period? How long is the validity of the SBI FASTag really?
Yes there is a Validity period of three years for every SBI FASTags
What should I do when my SBI FASTag is charged twice at the toll plaza?
You need to call the SBI FASTag customer service toll-free, number 1800 11 0018. Then SBI customer service will refer the inquiry to the National Payments Corporation of India (NPCI) and resolve the issue.
What if the balance on the RFID tag is below the minimum required balance on the Tag?
The client can easily visit any type of POS of the Bank or even use online services such as Internet Banking or UPI / Wallets etc. and recharge or top up the Fastag
What if there was an incorrect deduction? How will I get a refund?
You should contact the SBI FASTag toll-free customer service number: 1800 11 0018. The customer service staff will certainly review it, and if they discover an error, they will refund the false charges.
What should I do if my SBI FASTag is lost or damaged?
Call the SBI FASTag customer service toll free: 1800 11 0018 and also ask them to provide you with a new Fastag as you lost / damaged SBI FasTag. The difference in the balance will carry over to the new SBI FASTag profile.
In case of annoying / doing bad/rude / impolite behavior from Toll plaza staff, what should you do?
At the toll plaza, a complaint should be filed with the appropriate Project Directors. Additionally, you may report the event by email at helpdesk.fastag@sbi.co.in
How to change sbi fastag mobile number?
SBI fastag mobile number cannot be changed. The customer’s e-mail address and mobile number will be registered when they make their Fastag. If the customer wishes to modify the vehicle registration number (VRN), they can share their vehicle scans.
How to transfer other Fastag bank account to State Bank of India Fastag?
It’s easy to transfer a FASTag account to another bank. Follow the steps below:
- If the Fastag of the customer is connected to the Paytm wallet which in turn is connected with another bank then the customer can change the bank account or recharge the wallet using the new account.
- If the Fastag of the customer is linked to the Paytm Bank account, the customer will need to change the bank and also cancel the Fastag linked with paytm bank.
How to use Fastag when you sell a car?
You are asked to notify your bank or issuing source if you have sold/transferred your vehicle and to close the account as soon possible.
How to recharge SBI Fastag through the PhonePe App?
- Login to your PhonePe app from your Mobile
- The Recharge section is located at the top.
- Choose Fastag Recharge option at 2nd number
- Almost all Fastag operators will be on the list.
- Choose your ban operator from this list
- Next: The next step is to enter your vehicle number.
- You can add Fastga to PhonePe to your account
- Proceed to payment by entering the recharge amount
- Make the payment.
How to Recharge SBI Fastag Using Google Pay App?
- Open your Google Pay app.
- Swipe up from the bottom of the screen to locate the Fastag.
- Click on the FASTag Icon to make payment.
- Select the FASTag account to which you wish to send money.
- Enter the Recharge amount.
- Tap the tick mark to confirm.
- Make the payment.
Common Problems of FASTag
Every thing has its pros and con. We have already discussed the pros and now we will discuss the challenges that can be encountered while using FASTag.
The RFID reader may not recognize your FASTag sometimes, especially if you pass your vehicle through the FASTag lane. It is possible that your vehicle will need to be moved a little bit backwards and forwards. You must also make sure that your FASTag is properly placed so it can be easily detected.
If your FASTag has not been detected, a man at the toll plaza can use a handheld RFID reader to locate it. These handheld devices have some drawbacks.
- Sometimes they are flawed.
- After 5-6 hours, they must be charged.
If you do not use the FASTag event’s name, some companies may deduct the FASTag fees. Don’t purchase FASTag from these companies. FASTag can be used as a prepaid wallet. You don’t have to link your bank account.
Things you need to know about FASTag
Although FASTag makes it easy and quick to pay your toll taxes without human intervention, there are still some things you need to know about the technology before you drive your car on the highways.
- FASTag is available at all toll stations across the country, regardless of who the acquirer of the toll plaza is.
- The FASTag is attached to the front windscreen of the four-wheeler.
- You will need a separate FASTag if you have more than one four-wheeler. Multiple vehicles cannot have the same FASTag.
- The FASTag will remain valid for five years after you purchase it for your vehicle. After the initial purchase of the FASTag, you can recharge it as required.
- FASTag can also be recharged online via netbanking, UPI and debit cards, credit card, and paytm. The minimum amount required to recharge FASTag’s battery is Rs100, and the maximum is Rs 1,00,000.
- Only trustworthy banks should sell FASTag.
- A company that asks you to link your bank account should not sell a FASTag. For the FASTag, you should always use prepaid service.
What are the benefits to using FASTag?
FASTag offers many benefits to for-wheeler owners. Below are some of the benefits of FASTag:
Cashless Payments
FASTag is a mandatory requirement. This eliminates the need to have exact change at toll points. Your FASTag wallets will automatically debit your account with money.
Mobile Alerts via SMS
You will be notified by SMS whenever you pass through any toll booth. Money will be deducted from your FASTag account. Alerts will be sent to you if your FASTag wallet balance is low.
Online Recharge
This is one advantage of FASTag. It can be recharged using any debit card, net banking or UPI.
Highway speeds up
It also reduces travel time, and human intervention is reduced. This saves you precious time.
Cashback offers
The government offers very attractive cashback deals to users in order to promote FASTag. They recently offered 2.5% cashback on every transaction made through the FASTag wallet.
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