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ICEGATE
ICEGATE Services – If you’re searching to sign up for or login to ICEGATE services, you’ve come to the right place. You will find all of the necessary information below. This page will provide you all the vital details and links to ICEGATE Portal.
Table of Contents
What is ICEGATE ?
The Indian Customs Electronic Gateway (ICEGATE) is the national Website Portal of the Central Board of Indirect Taxes and Customs (CBIC), which provides electronic filing services to traders, cargo carriers, and other trading partners.
ICEGATE Services.
Click on the below service of ICEGATE you want to use.
Login/Signup for users.
To use ICEGATE’s services, new and existing users must sign up or log in. Click Here
Enquiries from the general public.
It provides e-filing services to trade and transport carriers, as well as tracking the status of ICEGATE submissions.
E Scrip is an acronym for electronic script.
RoDTEP/RoSCTL services are available for scrip generation, usage, and transfer.
IEC GSTIN Integration
Once data is delivered from GSTN, it provides a service to the trade to integrate the GSTIN with Customs, although it is not done in real time.
Customs Duties ePayment
The ICEGATE e-Payment Gateway allows you to pay your Customs Duty online for documents submitted through ICEGATE. For ECCS, CE/ST, and SEZ Custom Duty,
NEFT/RTGS for ECCS, CE/ST & SEZ Custom Duty
Assessees can use the e-payment option to pay their Central Excise and Service Tax, SEZ Custom Duty, and ECCS Duty.
eSANCHIT.
e sanchit allows traders to online submit all supporting documentation for consignment clearance.
Registration with the PGA.
Provides PGAs with the ability to register with ICEGATE and utilize its services.
Regulations for Sea Manifests
It supersedes previous regulations concerning Import/Export Manifests and Goods Transportation.
Simplified Registration
Importers and exporters can use Simplified Auto Registration for a variety of information services, including reports.
Digital Signature
ICEGATE is an application that allows you to digitally sign all of your documents, ensuring the legitimacy of your digital messages and documents.
Calculator for Customized Duties
It assists the commerce in calculating the relevant Customs Duty on items they import or export.
IGST Validation Enquiry
It allows traders to track the status of their IGST refund requests by looking at the status of the shipping bill validation. IPR e-Registration is a service that allows you to register your intellectual property online.
IPR e-Reg.
Traders can use the Registration Link to register their items with Customs under the trademark, copyright, industrial design, and geographical indication categories.
Notifications about the current exchange rate.
Notifications regarding the rate of exchange for any foreign currency when converted into Indian currency or vice versa.
Portal for Information on Compliance.
All clearance-related procedures, duties, fees, and charges for the import/export of any items can be found in one place.
ICEGATE Shipping Bill
Customs Transit Declaration Shipping Bill Manual/Courier/Postal Shipping Bill
Process of registering on Icegate.
Find below the registration process.
ICEGATE Registration
1st step:
Go to on the ICEGATE homepage and select User Login/Sign Up.
Step 2: After that, click Sign Up.
Step 3: Check availability by entering your preferred ICEGate ID and email address (Note Before starting New registration, Please install your Digital Signature Certificate on your Machine.)
Step 4: Choose a user role and continue.
Step 5: Complete and submit the ICEGATE Registration Form.
Thats it ! Now you can use your ICEGATE User ID for the services on the portal.
Simplified Auto Registration
The government’s official web gateway is called ICEGATE. Importers and exporters can take use of a variety of services. The standard ICEGATE registration, on the other hand, necessitates a digital signature, PAN verification, and extra approval.
A new streamlined auto registration tool has been made available in order to simplified ICEGATE registration and entice more importers/exporters to register on the portal. The registration on the portal can be accomplished via the streamlined approach without the use of a Digital Signature Certificate or the uploading of any extra documents.
The procedure for auto registration on ICEGATE is covered in this article, as well as the disadvantages of auto registration.
On ICEGATE, the procedure for Simplified Auto Registration is as follows:
The following is a description of the simple auto registration procedure :
STEP 1: Go to https://www.icegate.gov.in/index.html to learn more.
STEP 2 – Under Simplified Registration, click ‘Click Here.’
STEP 3 – Fill in the blanks with the following information.
• Type in IEC (Import Export Code number).
• Enter your GSTIN number (Goods and Service Tax Identification Number).
• Type in your password (please note a temporary password will be sent from the portal).
• Click Submit after filling out the Captcha.
STEP 4 – The following is a list of facts and considerations to keep in mind while submitting the information.
To be presented with information before ICEGATE ID generation
STEP 5 – Enter the Cellphone OTP (which will be sent to the registered mobile number) and the Email OTP (which will be sent to the registered email address) (OTP will be sent on the registered email ID).
STEP 6: Click the Finish button.
Note the following before creating a ICEGATE ID.
ICEGATE ID
• unique ICEGATE ID
• The ID should not be more than 25 characters.
• There should be no blank spaces in the ID.
• Alpha-numeric characters are allowed in the ID.
• There should be no special characters in the ID.
Email address.
• The email ID should not be more than 50 characters.
Password
The password should include a mix of numbers, special characters, and case variations.
After the importer/exporter has completed the preceding six stages, they can log in using their ID and password.
It’s also worth noting that the importer/exporter has the option of changing the pre-registered email address and phone number.
Before hitting Finish in Step 6, you can do the same thing. If the importer/exporter wants to alter the mobile number or email ID after the OTP verification, they should select the ‘Click here’ option offered below the Finish button.
The disadvantages of ICEGATE’s automatic registration.
Even while the auto registration process is paperless and simple, it does have one disadvantage. Importers and exporters that use the auto registration service are not allowed to file customs documents.
Contact information for the ICEGATE Helpline.
1800-3010-1000.
eccs.tradehelpdesk@icegate.gov.in (for Importers/Exporters of Courier Consignments)
cegatehelpdesk@icegate.gov.in
icegate.feedback@icegate.gov.in
ICEGATE-Helpline-Instructions
Find below the instructions for Contacting ICEGATE Helpline
ICEGATE Frequently Asked Questions
Q) Why should I register with ICEGATE?
It is not possible to file documents online without first registering.
Thus, having a registered ICEGATE ID is essential in order to fill out online Shipping Bills, Bills of Entries, and other papers.
Q) What are the advantages of registering with ICEGATE?
The following are some of the advantages of registering with ICEGATE:
a) The ICEGATE ID is used to file all documents online once you’ve enrolled at the icegate.
b) Has access to an online document tracking system that allows him to track the status of his jobs.
c) Receives positive or negative acknowledgement of his jobs, as well as SB and BE numbers, to his registered email address.
c) The query and the response to the query.
Though any mail id can send a file and receive an acknowledgement, outbound responses for files like Query and Query reply are sent only to the e-mail addresses that are registered and available in the ICEGATE database.
Q) How do I become a member of ICEGATE?
Ans- Registration is a straightforward process; simply go to the ICEGATE website, www.icegate.gov.in, click on the registration link on the home page or go to the services register link, and fill out the registration form with all of the essential information.
Q) What are the different types of transactions that I can register for?
Ans- At ICEGATE, you can register for the following types of transactions.
a) Imports and b) Exports
d) EGM. c) IGM.
d) Manifest for Consol.
There are a few other transactions that can be done through ICEGATE, such as Query Reply and BE and SB amendments.
Check the transaction type box on the registration page at www.icegate.gov.in for different transaction kinds.
Q) What Customs Ports can I get registered for?
Ans- Users can register for all of the above-mentioned transactions at all of the EDI Customs Ports using a single ICEGATE registration; for a list of ports, go to www.icegate.gov.in and look for the customs locations box on the registration page.
Q) How do I use ICEGATE to file documents?
Ans- At ICEGATE, there are two methods for filling.
1) SMTP: This is the first step in the SMTP filling process.
a) Create an electronic message (Bill of Entry/Shipping Bill) that is appropriate for the situation.
Note: – The trading partner is expected to generate the electronic message for submission at the ICEGATE using the Remote EDI System RES or his own application. (For a definition of RES, see Question Nos. 09 and onwards.)
b) To submit the work, send it as an attachment from his mail box to the target location’s mail box on ICEGATE. For example, if you wish to file a shipping bill for Sahar Air Cargo by mail, you must send the message to inbom4@icegate.gov.in to submit the task to ICEGATE. Similarly, you should follow the same procedure for all other EDI locations and message formats.
On the ICEGATE website, go to Services- E-Filling – SMTP for more information about the location mail boxes.
Note: While a user can submit jobs to ICEGATE using any of his email addresses, he will only receive job responses to his registered e-mail address, which he gave when enrolling for an ICEGATE ID.
2) File Upload: How to File a Document Using a File Upload.
a) Prepare the necessary electronic message (Bill of Entry/Shipping Bill).
The trading partner is expected to use the Remote EDI System (RES) or his own local application.
to generate an electronic message for ICEGATE submission
(For a definition of RES, see Question Nos. 09 and onwards.)
b) Go to www.icegate.gov.in, click on login, log in with your registered ICEGATE ID and password, and then pick file upload, then upload the previously produced task.
*.sb OR *.be OR *.igm OR *.egm OR *.cgm OR *.sgm OR *.tp OR *.csm OR *.rtn OR *.rpy OR *.rpl
Q) At ICEGATE, what are the different sorts of message formats?
Ans- At ICEGATE, there are two types of message formats that match to two ICES EDI Software Versions that are in use at India’s numerous EDI ports, e.g.
Version 1.0 ICES Version 1.5 ICES Version 1.0 ICES Version 1.5 ICES Version 1.0 ICES Version 1.0 ICES Version
The Indian Customs EDI System is abbreviated as ICES.
Q) Where can I get the various message formats and filing criteria for different ICES EDI versions at ICEGATE?
Ans- Message formats for both ICES 1.0 and ICES 1.5 software can be found on the ICEGATE website at www.icegate.gov.in under the heading Guidelines—Message Implementation Guidelines.
Q) What is RES Software and how does it work?
Ans- RES stands for Remote EDI System Software, which allows users to create flat files in a user-friendly format that are compatible with the message formats accepted by ICES via ICEGATE. Actually, RES is an EDI software program developed by NIC that is available for free download at http://ices.nic.in.
Apart from the NIC developed RES package, which also allows users to file jobs in acceptable message formats at ICEGATE, there are many private software developers who have developed software similar to NIC’s RES and are also commonly / popularly/ mistakenly referred to as RES and are used by many of the trading partners.
Refer to the link Guidelines—Message Implementation Guidelines for further information on message formats for both ICES versions (ICES 1.0 and ICES 1.5).
Q) Are there distinct RES versions that are compatible with the two ICES versions?
A- Yes, there are two versions of RES software available, both of which are free to download and are compatible with the message formats accepted at ICEGATE.
1) ICES 1.0 RES Software and
2) ICES 1.5 RES Software
Q) In the RES Package for ICES1.5 and ICES1.0, what services are available?
Ans- File submission and rectification are available in the RES Package for ICES1.0 users, whereas Submission, Rectification, Amendment, and Query Response are available in the RES Package for ICES Version 1.5 users.
Note:-
1) For ICES Version 1.0, users should use RES Package 1.0, and for ICES Version 1.5, they should use RES Package Version 1.5.
2) People who are presently filing documents for ICES Version 1.5 and who were previously registered with the portal for ICES Version 1.0, but whose Customs location has been migrated to ICES Version 1.5 Software on the central server, should email registration@icegate.gov.in with their request and ICEGATE registration details.
Q) I have previously downloaded the RES. Is it necessary for me to update or download again?
Ans. NIC updates the RES package on a regular basis to maintain it up to date with the changes made at the ICES 1.0 and ICES 1.5.
To avoid files being denied at the portal owing to changes in the ICES 1.0 and ICES 1.5, maintain the RES package up to date.
Q) Can I use a single RES package to fill out both ICEGATE versions?
No, you’ll need different versions of the RES Package to file in different versions of ICES at the portal, such as ICES 1.0 and ICES 1.5.
Q) I created a job using the RES package and received an error message from ICEGATE stating that the file format was incorrect.
So, what should I do now?
Ans-Make sure you’re using the most recent RES packages from http://ices.nic.in/ and that you’ve installed all of the update patches.
If so, send an email to support-res@nic.in with the flat file for which the problem occurred as well as the error file.
However, some of the most often noticed format mistakes in papers rejected at the ICEGATE for the ICES 1.5 have been compiled and can be found in response to Q 24 and onwards.
Note: If you’re utilizing a private software developer’s so-called ‘RES package,’ you’ll need to contact your software developer / vendor to make the appropriate changes.
Q) What should I do if I’m having trouble with the RES package?
Ans- Please report your issue to the helpdesk at http://ices.nic.in/.
Alternatively, a mail to support-res@nic.in can be sent.
Provide detailed information, including the package used, the problem/error details, and any data entered, if applicable.
If you have a checklist and a flat file, please send them as well.
Q) Is it required to file paperwork using a registered mail address?
A- Filing the Shipping Bill and Bill of Entry paperwork from the user’s registered mail id is optional as a trade facilitation measure.
However, only the registered email address will receive updates and questions about the status of his or her jobs.
Q) What if I don’t receive a query?
A- Since transmitting the ‘Query’ raised by the assessing officers to the concerned user’s registered e-mail id is a new service introduced through ICEGATE in ICES 1.5, users are first requested to update their ICEGATE ID for query by sending mail to registration@icegate.gov.in with their complete registration details.
Following that, customers can not only receive queries raised in their BEs and SBs, but also file Query Replies through the internet using the RES package for ICES 1.5.
Q) How can I check the status of my documents that I’ve submitted?
Ans- Users can monitor the status of their submitted papers by entering into the ICEGATE website with their registered ICEGATE ID and selecting Document Tracking System from the drop-down menu.
Apart from that, users can contact the ICEGATE Helpdesk at 011-23379020 or 011-23370133, or send an email to icegatehelpdesk@icegate.gov.in with the contents of their submitted document.
Q) How can I obtain help with ICEGATE?
Users can contact ICEGATE Helpdesk at icegatehelpdesk@icegate.gov.in for assistance in filling out their paperwork on the portal. Emails addressed to the above-mentioned e-mail address are swiftly responded on the same day, preferably within an hour. Users can also call 011-23379020 or 011-23370133 for assistance with any issues.
Q) If I am currently an ICEGATE registered user and wish to add other services to my ICEGATE ID, can I do so?
Yes, it is correct. On your already-registered ICEGATE ID, you can add extra locations and transaction kinds. To do so, send a request to registration@icegate.gov.in from your registered email address that corresponds to the ICEGATE id that is now being updated at ICEGATE.
Q) Is it possible to change my ICEGATE ID?
No, you cannot change or modify your ICEGATE ID. Because each registered user’s ICEGATE ID is unique, it cannot be changed or amended.
Q Can I change or edit my profile at ICEGATE?
Yes, you can do the same thing. To do so, write an email to registration@icegate.gov.in from your registered email address with detailed information of the modification/update.
Q) Do I need to register for the ICES 1.5 version separately?
No, if you’ve already registered with portal, your ICEGATE ID will work for both versions.
Users must update their profiles once in order to be registered for queries, which is a new function. Users must also send an email to registration@icegate.gov.in to change their ID.
Q) Can I register for ICEGATE directly by sending an email to registration@icegate.gov.in?
No, the same user must fill out the registration form found on the website at www.icegate.gov.in.
Q) What if I don’t send the file in the proper format?
Ans- As soon as the document reaches ICEGATE for processing, it will be refused.
Refer to the link – Guidelines —-Message Implementation Guidelines for further information on message formats, and then select the version of message type for which you are filling out the form.
Q) What are the most common errors found in ICEGATE-rejected file formats?
About Icegate.
ICEGATE currently has 43542 plus registered users who serve more than 12.5 million importers and exporters. Indian Customs provides a variety of services through this facility, including electronic filing of Bills of Entry (import goods declarations), Shipping Bills (export goods declarations), e-Payment of Customs Duty, a free web-based Common Signer utility for signing all Customs Documents, the ability to file online supporting documents through e Sanchit, and more.
Internally, the portal is linked to a number of partner agencies, including the RBI, banks, the DGFT, the DGCIS, the Ministry of Steel, the Directorate of Valuation, and other government agencies involved in EXIM trade, allowing for speedier Customs clearance. The Indian Customs EDI System (ICES), which is currently in use at 245 Customs locations, processes all electronic documents/messages handled by the ICEGATE.
In addition to e-filing, the portal offers a variety of other services to its trading partners, including a 24×7 helpdesk, e-payment of Central Excise and Service Tax, on-line registration for IPR, Document Tracking Status at Customs EDI, online verification of DEPB/DES/EPCG licenses, IE code status, PAN based CHA data, IGST Refund Status, and links to a variety of other important websites/information related
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